Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, phone number)
- Profile information (bio, expertise, profile photo)
- Payment information (processed securely via Stripe)
- Communications between you and other users
- Session recordings (if enabled by both parties)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
3. Data Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in our operations (Stripe, video providers)
- Other users as necessary to facilitate sessions
- Law enforcement when required by law
- Third parties in connection with a merger or acquisition
4. Security
We implement appropriate technical and organizational measures to protect your personal information. All payment processing is handled by Stripe, which is PCI-DSS compliant. We use industry-standard encryption for data in transit and at rest.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Data portability
6. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your activity on our website. You can manage your cookie preferences through our cookie consent banner that appears when you first visit our site.
Types of cookies we use:
- Necessary cookies: Essential for the website to function properly
- Analytics cookies: Help us understand how visitors use our website (Google Analytics)
- Marketing cookies: Used to deliver personalized advertisements
7. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request information about the personal data we collect, use, and disclose about you
- Right to Delete: You can request deletion of your personal information, subject to certain exceptions
- Right to Opt-Out: You can opt out of the sale of your personal information
- Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights
Do Not Sell My Personal Information: We do not sell your personal information to third parties for monetary consideration. However, some data sharing for analytics and advertising purposes may be considered a "sale" under CCPA. You can opt out of this by rejecting marketing cookies in our cookie consent banner.
Categories of personal information we collect:
- Identifiers (name, email address, phone number)
- Commercial information (transaction history)
- Internet activity (browsing history on our site)
- Professional information (expertise, bio)
To exercise your California privacy rights, contact us at: privacy@skillpayapp.com
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: privacy@skillpayapp.com